Configuring e-Alerts

Configure email alerts (e-Alerts) to enable the everRun Enterprise system to send email to system administrators whenever the system detects an event requiring administrator attention.

To enable e-Alerts

1. Click Preferences in the left-hand navigation panel, to open the Preference page.
2. Under Notification, click e-Alerts.

3. Click the Enable e-Alerts box. Boxes for specifying or selecting the following settings appear:

   • SMTP Server (required)—Enter the name of the Simple Mail Transfer Protocol (SMTP) server that your company uses to send email.
   • e-Alerts Language—Select a language from the pull-down menu.

   • Sender's Email Address—Enable e-Alert delivery by specifying a valid sender's email address in either of the following cases:

     • You have not specified a DNS server on the everRun system and your SMTP server is not configured to accept domain literals (From addresses in the form noreply@IP_address).
     • You want the e-Alert to provide a different sender's email address (for example, noreply@company.com).

     Any email address that the SMTP server accepts is sufficient.

   • Connect using TLS—Click this box if the SMTP server requires Transport Layer Security (TLS).
   • Enable Authentication—Click this box if the SMTP server requires authentication to send email and type the Username and Password for the SMTP account.
   • List of Recipients (required)—Enter email addresses for all e-Alert recipients.
4. Click Save (or click Reset to restore the previously-saved values).

To generate a test alert

Click Generate Test Alert. The everRun software generates a test alert that triggers the delivery of an e-Alert. Watch the Alerts History log (see The Alerts Page) for delivery status. A sample email with subject "Test Alert" is sent to all the email recipients.

You can also test e-Alerts by putting the secondary physical machine into maintenance mode (see Maintenance Mode), and then removing it from maintenance mode. Verify that you receive e-Alerts for both maintenance mode events.

Related Topics

The everRun Availability Console

The Preferences Page

Using the everRun Availability Console